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Private Policy

At Chelsea-Lee, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you shop with us or visit our website.

What We Collect

When you interact with us, we may collect:

  • Personal Information: Name, email address, shipping/billing address, phone number.

  • Payment Details: We don’t store your credit card info—it's processed securely through our payment provider (like Stripe or PayPal).

  • Usage Data: Info about how you use our site (pages visited, time spent, etc.) via tools like Google Analytics.

  • Newsletter/Marketing: If you sign up, we collect your email address to send updates, offers, and the occasional love note.

How We Use Your Info

We only use your data to:

  • Process and ship your orders

  • Send order confirmations and updates

  • Respond to customer service queries

  • Improve our website and shopping experience

  • Share news and offers (only if you opt in!)

Sharing Your Info

We never sell or rent your data. We only share it with:

  • Trusted services like payment processors, delivery couriers, and analytics tools

  • Legal authorities if required by law

Cookies

We use cookies (the digital kind, not the chocolate chip kind) to improve your browsing experience. You can adjust your cookie settings in your browser anytime.

Your Rights

You can:

  • Request access to your data

  • Ask us to update or delete your info

  • Unsubscribe from emails at any time (no hard feelings!)

To do any of the above, just email us at [your email address].

Protecting Your Info

We take security seriously. Your personal data is stored securely, and we use trusted third-party services to handle transactions and communications safely.

Changes to the Policy

We may update this policy occasionally to keep it fresh and legally sound. Any changes will be posted right here with an updated date.

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Don't settle for fast fashion. ChelseaLee crochet bags and accessories are ethically made and totally unique. Each bag is handmade with love so you can ditch fast fashion and make a statement that's good for the planet and your fit.

 

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